It’s for real…. Zombaio is here! [OFFICIAL THREAD]

• January 29, 2008

Let me start by introducing myself. My name is Jesper and I’m working with first line sales and support at Zombaio. There are many new threads with speculations about Zombaio, how it works and if we’re going to last. I’m here to try to help you understand who we are, what we do and why we do it.

I want to start by saying that we are not (how strange it may sound) trying to make you all change payment service provider over a night. We come from the iGaming industry, and understand how important trust and track record is. If I were running an adult site/network, I wouldn’t change biller over a night, especially not to a new one I’ve never heard of. Zombaio’s work in the adult business has just begun and we know that it will take timer, maybe years for you to gain trust in Zombaio.

There are a few competitors out there; I think you know them very well. Some of them have done this really well and other has failed. I don’t think the one that failed (not mention any names) were scam nor did it with purpose, maybe a portion of bad luck and a week backbone of acquiring partners led to their fate.

Ok, now to Zombaio. What is so great with us!?
Well… Zombaio does not have the experience as our competitors from the adult business, to say anything else would be a lie. However, we have from our parent company many years of experience from the iGaming industry which those of you who have been there know is as much critical as the adult industry when it comes to the financial and time critic systems. Well, of course I think we’re in a position to manage this really well but at the end of the day it’s really up for you to judge.

We have had a lot of questions regarding visa registration fee, rolling reserve and our marketable processing prices. First; the Visa registration fee is easy, without taking this fee for you we would not be able to take market shares, the initial fee is a big cost for many webmasters and we will at the end of the day get back this cost from your processing fee over time anyway. Regarding the rolling reserve; that’s correct; we don’t have a rolling reserve by default. But if we experience heavy chargeback problems with the client or its affiliates we will put the client in a rolling reserve program. We just don’t think clients without chargeback problems should suffer from events created by our “bad” clients. Now to the processing costs; why can we take up to 50% less than some competitors? Well.. as I wrote earlier; we’re coming from an extreme fraud exposed industry with money laundering, chip dumping and collusion just to mention some of the problems. Over the time we have developed an extremely fraud secure platform in combination with 3D Secure (Verified By Visa and MasterCard Secure Code) which has given our main acquiring partner a confidence over the years and are in their way giving us good interchange fees for third party processing. That in a combination with a cost efficient platform we’re able to hold down our service fee for a minimum to you.

So, do I think you should try us? Of course, it would be a misconduct to say anything else. If I were in your shoes and found this new PSP, I would start by doing a comparison of costs from my current payment service provider and the new PSP (Note: Daily payout is by default, but not required. If you are thinking about the payout fees and want weekly or amount based payouts it’s not a problem). Then I would think about if it’s financial worth trying. If not, I would probably not change if I didn’t have any issues with my current processor. But if I would find it financial worth it, I would start with a low-traffic site or place the new PSP at the last place on my cascading list. In Zombaio’s case the risk is not too big due to the daily payouts. But at the end of the day the risk is what you make it. I would never just have one payment service provider. Just like Zombaio never will have just one or two acquiring partners.

Well… I think I have said what I had in mind. I read in a thread something about having something not so cool done with my ass after this statement, so I guess I’m ready for that

I just want to end (start) with a big welcome to all new clients and are hoping to get to know many of you in person during the years. And for those of you that are skeptical; we have been a payment service provider since 2003 and will still be for many years to come. I you for some reason in the future want to review your PSP’s…We’re still here…. That’s a promise!
I’m sure this will result in many questions and I will do my best to keep up with you. If you have posted questions that I’ve not been able to follow up on this board, please send them to sales@zombaio.com and post the reply here.

/ Jesper
Zombaio Payment Services Ltd
https://smallbusiness.dnb.com/webapp…147&country=US
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